Inhabit Queen's Gardens, a Member of Design Hotels

I recently stayed at this hotel, and while the overall experience was great, what truly stood out was the exceptional service provided by the front desk receptionist Ayesha. Upon entering my room, I noticed the sheets weren’t as clean as expected, and I decided to share my concern with the front desk. From the moment I approached Ayesha, she listened with genuine care, showing both patience and understanding in handling the situation. Without hesitation, she sincerely apologized and took immediate action to resolve the issue, demonstrating a level of professionalism that made me feel valued as a guest. To my pleasant surprise, she upgraded my room to ensure I was comfortable and satisfied with my stay. Ayesha's warmth, attentiveness, and dedication to guest satisfaction truly set her apart. Thanks to her, my stay ended up being memorable, and I left with a great impression of the hotel’s customer service. I’m grateful for her kindness and highly recommend staying here if you’re looking for staff who go above and beyond to make guests feel welcomed and cared for.

The staff, location, a relatively new hotel with the benefits that go,with that compared to older hotels in London, with smart though casual feel.

We had a wonderful stay! The hotel is truly as eco-friendly as it gets. When I asked for an explanation, one of the managers personally accompanied us and explained everything in the room — from how they reduce carbon consumption to the local producers who supply materials, making the hotel genuinely ecological. I also loved the design, everything was very comfortable and spotlessly clean. Overall, a really great hotel that combines comfort with sustainability.

The location is phenomenal and very walkable to London hot spots or the tube. Each room in the hotel is unique and very tastefully done, while still functional. Staff was very friendly and accommodated a very late check in. Mineral Water and coffee are available at various stations throughout, excellent amenity.

I loved the hotel’s perfect location, which made exploring the area convenient and enjoyable. The cosy ambiance made it feel like a home away from home. The rooms I stayed in were excellent—comfortable, well-designed, and inviting. Additionally, the exceptional hospitality from Ayesha and Leona at the front desk truly stood out, adding a warm and personal touch to the experience.